As you may be aware, there has been a data breach at Anthem Blue Cross. If you have questions or concerns about how this may impact you or your benefits, please contact Anthem at 877-263-7995. Or click here to visit their website.
Anthem is also offering free credit monitoring services for all members. Click here for more information.
Anthem will contact current and former members via mail delivered by the U.S. Postal Service about the cyber attack with specific information on how to enroll in credit monitoring. Affected members will receive free credit monitoring and ID protection services.
Members who may have been impacted by the cyber attack against Anthem, should also be aware of scam email campaigns targeting current and former Anthem members. These scams, designed to capture personal information (known as “phishing”) are designed to appear as if they are from Anthem and the emails include a “click here” link for credit monitoring. These emails are NOT from Anthem.
- DO NOT click on any links in email.
- DO NOT reply to the email or reach out to the senders in any way.
- DO NOT supply any information on the website that may open, if you If you have clicked on a link in email.
- DO NOT open any attachments that arrive with email. Anthem is not calling members regarding the cyber attack and is not asking for credit card information or social security numbers over the phone.
This outreach is from scam artists who are trying to trick consumers into sharing personal data. There is no indication that the scam email campaigns are being conducted by those that committed the cyber attack, or that the information accessed in the attack is being used by the scammers.
For more guidance on recognizing scam email, please visit the FTC Website: http://www.consumer.ftc.gov/articles/0003-phishing
LAUSD Response to Anthem Data Breach:
In a letter issued to employees, LAUSD Superintendent Ramon Cortines says LAUSD is “working with Anthem to ensure they are doing everything possible to protect our employees, retirees, and their families who are enrolled in the plan.” For a copy of Superintendent Cortines’ letter, Click here. Members at LAUSD may also contact the District’s Benefits Administration Office at 213-241-4262.
